Return shipping is always covered by Unitary for damaged and/or defective pieces within 60 days, which helps to make a return pretty painless.
In what circumstances can I return the lighting?
You could return your product if it is defective, or damaged in the post, or not as described.
What to do in case of returning/exchanging?
Send an email to firstname.lastname@example.org stating your situation first. We will attend to your return/exchange issue in 24 hours.
When Will you send me a new one if I claim exchange?
We will send you a new one after we receive the previous one.
Where shall I return the lighting to?
Please send the item to the following address: 3731B San Gabriel River Pkwy., Pico Rivera, CA 90660 United States
To exchange or refund, you must return an item in the same condition as it was received, not used or altered in any way. You must also include, in the same condition as it was received. Package materials should also be returned. Damaged return or used item may incur additional charge.
For more information, Please don't hesitate to contact us.